Coronavirus update: The Guidelines Live team are continuing to plan for the event in November 2020 and are actively planning

to deliver the content via digital means, if necessary, so that there will be no interruption to your guidance-related learning

For more information click here


Guidelines Live 2020

17–18 November 2020  |  Olympia London


Visitors FAQs


Visitors FAQs


Where is Guidelines Live?

Olympia London – Central Level 2

Hammersmith Road


W14 8UX

When is Guidelines Live?

Tuesday 17 November and Wednesday 18 November 2020

What are the opening times for the conference?

Tuesday 17 November 08.30–17.30

Wednesday 18 November 08.30–16.30

How do I get to Olympia London?

Kensington Olympia station – Overground and Southern Railway (2 min walk)

West Kensington ­– District line (9 min walk)

Hammersmith ­– District and Piccadilly line (13 min walk)

For more information on planning your journey to Olympia London click here.

Is there accommodation nearby?

Details of hotels within walking distance of Olympia can be found on the Olympia website by clicking here.

We would strongly recommend you book accommodation before arriving in London.


Who can attend Guidelines Live?

UK registered healthcare professionals including GPs, nurses, pharmacists and those with an interest in developing and implementing guidelines.

What are the educational bursaries?

We have a limited number of educational bursaries available for UK registered healthcare professionals working within the NHS, these reduce the ticket price by £300, so that delegates are only required to pay the administration charge of £40 (+VAT).

If you are not a UK registered healthcare professional, you may still attend, the ticket price, including the admin charge, is £340 (+VAT) for both days or £215 (+VAT) for one day.

Do I need to bring my confirmation email with me?

No – you simply need to sign in on the iPads at the registration desk on arrival.

How do I receive my badge?

Your badge will print out after you have signed in at the registration desk. If you are attending for both days, please bring your badge with you and check in at the iPads.


Will there be a prayer room?

Yes, there will be prayer room, ask at the information desk for more details and directions.

Is there disability access to the venue?

Yes, there are ramps and lifts to get to level 2, as such Olympia and all the auditoria are wheelchair accessible. However please inform us of your access requirements, by contacting so that we can ensure we accommodate your needs.

Is there anywhere that I can park?

There is a limited amount of parking at Olympia, as such you are advised to travel via public transport. However, you can book and pay for parking at Olympia via the Olympia online system by clicking here.

Is there a cloakroom facility?

There will be cloakroom facilities available on site. Further details will be confirmed nearer to the event.

Is there free WiFi available?

WiFi access is available at Guidelines Live 2020 on Olympia Central level 2 free of charge. For the username and password please ask at the information desk.

Is lunch included?

Lunch is included within the administration charge. You will receive a £10 lunch voucher for each day you attend, to be spent at any of the catering units on Level 2.


Something has come up and I need to cancel. How do I go about this?

We understand that circumstances change: if you are unable to attend please email us at

If you cancel your booking before Friday 16 October 2020 you will receive a full refund and Guidelines Live will reallocate your place. After this date any fees paid are non-refundable although you are welcome to transfer your booking to a colleague at no additional charge. Please email us at to request a transfer.

How do I receive my CPD certificate for attending Guidelines Live?

At the end of the conference all delegates will receive an email with instructions of how to access their personalised CPD certificate confirming attendance at Guidelines Live 2020. You will earn 6 CPD points if you attend for one day and 12 CPD points if you attend for both days.

Register Today

Plan ahead to November 2020; register for Guidelines Live and receive clinical guidance updates to support your practice.

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