Guidelines Live 2020

On demand | Virtual event


Intended for healthcare professionals only

Exhibitor FAQs


Exhibitor FAQs

Building my booth

How do I build my booth?

Use the unique link provided to access the booth builder, follow the 6 simple steps to complete your stand build. Please refer to the booth building manual that explains each step in detail.

How do I make sure my booth is not live until it has been through the approval process?

All booths will be 'inactive' until you confirm by email that they have been approved. This means it will not be visible on the virtual platform. Once you confirm the booth is approved we will make it active so it appears in the exhibition hall.

What if I want to change something on my booth?

Simply use the link to access your booth builder and you can change any of the information you have input. You can change items up to the day of the event and after the event for on-demand access.

Live days

Do I need to download or install anything for the event?

No. You do not need to download or install any software to attend the event. You only need to have internet access.

How do I log in on the day?

You will set up your own details and your booth representative's login details when you are building your booth. You can use these details to access the online event.

Who do I contact if I am having troubleshooting issues on the day of the event?

Send an email to for any technical assistance.

What time does the exhibition open and close?

The exhibition will be open from 08.30 on Tuesday 17 November and will remain open for 2 months as delegates access on-demand content. However, we advise that the booth in manned during the following times on the live days:

-Tuesday 17 November 08.30–17.30

-Wednesday 18 November 08.30–17.00

How do I communicate with delegates?

Via text, audio or video chat on your booth. If there is no one manning the booth and delegate has a question, the delegate will be able to send their request via email from the booth. After the live days delegates can send emails to you.

What happens if I cannot man the booth all day?

When building your booth you can specify the times that each booth rep will be at the stand and this will visible to delegates. Delegates can send you emails while the booth is unmanned


How long will my booth be on demand for?

This is planned to be until 17 January 2021 and may be extended based on delegate feedback.

Can take my booth down if I do not want it accessed on-demand?


What happens if a delegate wants to ask a question while access to the event is on-demand?

They can send you an email via your booth

Metrics and benefits

What data will I be given on booth attendee visits and when will I get this?

The following metrics will be provided for your booth:

  • Total number of visits to your booth
  • The roles of delegates who visited your booth
  • What resources were viewed from your booth


Metrics will be provided on the following dates:

  • Wednesday 25 November 2020
  • Wednesday 16 December 2020
  • Friday 8 January 2021

What are the benefits of an online event?

  • Increased delegate access to your symposium presentation as delegates watch additional sessions during the on demand phase
  • Extended delegate access to resources on your exhibition stand throughout the live event and the on-demand phase as the platform is accessible 24/7
  • Metrics on delegate engagement with your symposium and stand.

Register Today

Guidelines Live virtual event gives you an unmatched opportunity to question, understand and practice the latest guidance in primary care.

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Update on access to on-demand sessions

All Guidelines Live 2020 sessions and digital resources have been available on the virtual event platform for 60 days and will go offline on Sunday 17 January 2021.

The Guidelines Live team is working to transfer all content to our website and we will contact you once completed with information on how to access the content.

We appreciate your patience while this transition is being completed.