Guidelines Live 2020

30 Nov — 1 Dec 2021   ExCeL London



Visitors FAQs 2021


Visitors FAQs 2021


Where is Guidelines Live being held?

    ExCeL London - Boulevard Entrance N5
    Royal Victoria Dock
    1 Western Gateway
    Royal Docks
    E16 1XL

When is Guidelines Live?

Tuesday 30 November and Wednesday 1 December 2021

What are the opening times for the event?

Tuesday 30 November 08.30–17.30

Wednesday 1 December 08.30–16.15

How do I get to ExCeL London?

ExCeL London is served by two DLR stations. The westerly Custom House for ExCeL is the most convenient for Guidelines Live. Typical travel times from mainline railway stations to ExCeL via the TfL network are:

        25-30 mins – London Bridge  

        30-35 mins – Charing Cross, Liverpool Street, Moorgate, Waterloo  

        35-40 mins – Euston, Kings Cross, Marylebone, St Pancras International, Victoria   

        40-45 mins – Paddington  

For more information on planning your journey to ExCeL London click here.

Is there accommodation nearby?

Details of hotels within walking distance of ExCeL London can be found on the ExCeL website by clicking here.

We would strongly recommend you book accommodation before arriving in London.


Who can attend Guidelines Live?

UK registered healthcare professionals including GPs, nurses, pharmacists and those with an interest in developing and implementing guidelines. You will be required to enter to your relevant professional number (e.g. GMC) during registration.

What are the educational bursaries?

We have a limited number of educational bursaries available for UK registered healthcare professionals working within the NHS, these reduce the ticket price by £360 (includes VAT), so that delegates are only required to pay the registration fee of £48 (includes VAT). 

What does the registration fee include?

The Guidelines Live team has arranged for a number of resources to be available to all delegates including: 

  • Digital versions of Guidelines in Practice
  • Guidelines: a special Guidelines Live supplement including new summaries and those most relevant to the sessions covered during the event 
  • Digital resources from the clinical sessions. 

How do I receive my badge?

On booking, a confirmation email will be sent to you containing your PDF ticket/badge. You MUST PRINT AND BRING THIS WITH YOU to the show. Due to COVID-19 regulations, separate printed badges will not be issued at the event. If you lose your email or reference number, please go to the help desk at the show when you arrive.


Will there be a prayer room?

Yes, there is a prayer room at ExCeL London, please ask at the information desk for more details and directions. 

Is there disability access to the venue?

Ramps and lifts are available across the venue.

The disabled toilets are located at the following points:

  • Red blocks S9/S10
  • N10/N11 level 0
  • N4/S4, at the back of the North Halls
  • South Gallery level 2 and the dock edge on Level 0
  • Platinum Suite - levels 2 and 3
  • Prince Regent walkway
  • Level 0 East
  • Capital Suite level 2 and 3

Need more information in advance of your visit? Please contact

Is there anywhere that I can park?

All onsite parking is pay and display, and costs £20 for up to 24 hours. ExCeL London is well served by public transport. Further information can be found here.

Is there a cloakroom facility?

Given the current COVID-19 situation we are unsure if there will be a cloakroom at this year’s event. We will release more information when we have it. 

However, in normal circumstances, there is a cloakroom available at ExCeL London, it is located in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0. Cloakrooms are open during show hours only. 

The fee is £1 per item for coats and luggage. Please be aware the cloakroom cannot store cameras, laptops or any other electronic devices. 

Is there free WiFi available?

WiFi access is available at Guidelines Live 2021 free of charge. For the username and password please ask at the information desk. 

Is lunch included?

Lunch is not included within the registration fee. There are a number of retail catering outlets available within the exhibition hall and on the boulevard within ExCeL London. 


How will COVID-19 effect Guidelines Live 2021?

Attendee safety is our overriding focus and as you would expect, our team closely follow the latest guidance from relevant bodies on all COVID-19 safety measures and precautions related to hosting an indoor, in-person event.  For more information, click here.

For information from ExCeL London, click here.

This information will be updated as government guidance is released.

Something has come up and I need to cancel. How do I go about this?

Book to attend Guidelines Live with confidence.

We understand that circumstances change: if you are unable to attend, please email us at 

If you cancel your booking before Friday 29 October 2021 you will receive a full refund and Guidelines Live will reallocate your place. After this date any fees paid are non-refundable although you are welcome to transfer your booking to a colleague at no additional charge. Please email us at to request a transfer.

In the unlikely scenario that the event is postponed due to force majeure or government COVID regulations, we will automatically transfer your ticket to a re-scheduled event or make a full refund on request.

How do I receive my CPD certificate for attending Guidelines Live?

At the end of the conference all delegates will receive an email with instructions of how to access their personalised CPD certificate confirming attendance at Guidelines Live 2021.

Claim CPD for attending sessions, reflecting on your learning, and sharing with your team.

Register today

Register today to claim your educational bursary for Guidelines Live 2021

Register now

2021 Speakers

Please check back for 2021 speaker announcements as we approach the event

2021 Supported by


Register now

Register for Guidelines Live 2021 now

  • Simply register your details
  • Select the day(s) you wish to attend
  • Pay the registration fee of £48 incl. VAT to secure your place

Register now