This site and event is intended for UK healthcare professionals

Management stream

Informative business and management sessions

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Management topics in general practice

Practice Index, in association with the Institute of General Practice Management, is delighted to bring you a dedicated stream of exciting, informative business and management sessions. A range of expert speakers will give you an insight into some of the most important topics affecting teams working in general practice today.
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Hot topics for primary care

Our management streams will cover 4 key topics for general practice today. With presentations and panel discussions involving expert speakers addressing topics identified by those working in general practice.

Confirmed streams:

  • HR
  • Finance
  • Digital
  • CQC

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‘Very pertinent to day to day practice’

GP delegate 2023

‘An excellent range of up-to-date presentations, all relevant and well-presented’

GP delegate 2023

‘The reason that I like Guidelines Live is that the majority of speakers being GP with expert knowledge know what it's like to be a GP.’

GP delegate 2023
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Addressing HR challenges

This stream will investigate topics that impact all businesses including general practice. Sessions will cover:

  • Managing long-term sickness absence
  • Dealing with difficult employees
The stream will conclude with a panel discussion on the annual leave minefield where the panel of HR experts will discuss types of leave, bank holidays, pro-rate working and respond to questions raised.

Is General Practice Financially Sustainable?

With dedicated sessions on profitability and NHS pensions; this stream will provide tips for delegates to take back to their practice. An NHS pensions expert will cover the NHS pension scheme and respond to delegate’s questions.

Our panel discussion will debate the long-term sustainability of general practice and consider how to balance an ever-stretched budget without compromising patient outcomes.

Delegates engaging with session
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Digital healthcare

With the increase in use of digital across all aspects of care including the transition to Digital First, in this stream expert speakers will consider the following aspects:

  • Achieving the reasonable adjustments digital flag–discussing how your practice can meet the requirements of the standard
  • Managing online negativity–explaining the psychology of patient negativity and providing tips on how to tackle it
Breaking down barriers in digital healthcare–the panel will debate the latest challenges and discuss ways to improve communications and digital services.

Ensuring your practice is CQC ready

Looking at factors that are key to a successful CQC inspection, this stream will provide sessions on:

  • Compliance with the Quality Statements and the eight pillars of clinical governance 
  • Medicines management for CQC.

Our final panel discussion, will cover how to prepare for the CQC inspection and what they are looking for as well as answering your questions.

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Our speakers 2024

Our partners, sponsors and exhibitors 2024

Guidelines Live is an educational event made possible by sponsorship from organisations including pharmaceutical companies. Sponsors have had no input into the agenda of the meeting unless through sponsored session(s) as indicated on the main programme. A list of all sponsors can be found here.


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