This site and event is intended for UK healthcare professionals

Venue information

ExCeL London is a world class venue with a 100-acre waterfront campus and a central boulevard stretching 600m. There are two public transport stations served by the Elizabeth Line and the DLR. There are nearly 2000 car parking spaces and excellent links to London City Airport.

For overnight accommodation, there are seven onsite hotels and many more a short walking distance away.

Being a large venue, Guidelines Live 2024 will not be the only event running at ExCeL London when you visit, so it is important to look out for wayfinding. Entry to Guidelines Live 2024 will be at visitor entrance N9 on the boulevard. Don’t worry though, you won’t get lost!

It is worth bearing in mind that alighting public transport at Custom House will involve a walk of around 600m to get to the entrance to Guidelines Live. For a shorter walk, we recommend alighting at Prince Regent station.  

ExCeL London Logo

Plan your visit

Event address:

ExCeL London,
Royal Victoria Dock,
1 Western Gateway,
Royal Docks,
E16 1XL

Information desk opening times:

Tuesday 19 November 8.30–17.30

Wednesday 20 November 8.30–16.30

Visit ExCeL London website

Getting to ExCeL London

Public Transport and TfL

Transport for London (TfL) encompasses the London Underground, the DLR, the Elizabeth Line (Crossrail), and more. You may find the network is one of the quickest ways to access ExCeL London via central London locations and railway terminals.

Plan your journey with this Transport for London journey planner or the independent mobile app Citymapper, which is very useful for many forms of transport planning in London. 

ExCeL is served by two stations:

  • Custom House, to the West of the ExCeL campus, is served by the Elizabeth Line and the DLR. Some visitors may find using the Elizabeth Line a quicker journey, however, alighting at Custom House involves a walk of around 600m as Guidelines Live is situated at the east side of the campus. If you prefer not to walk, please change to the DLR for one stop to Prince Regent, at the East side of the ExCeL campus.
  • Prince Regent to the Eastern side of the campus, is served by the DLR. Alighting at Prince Regent involves a very short walk to entrance S11, where Guidelines Live is located.

Allow plenty of time if travelling at peak times. Typical times from mainline London stations vary between 25-40 mins. Contactless and Oyster cards are the cheapest and most convenient way to pay for your journey on the Transport for London network.


ExCeL London offers car parking on-site and is not located in the Congestion Charge Zone. The Ultra Low Emission Zone (ULEZ) includes ExCeL London, please visit TFL ULEZ website page to check whether your vehicle is subject to ULEZ charge. 

If you’re using satellite navigation please enter the postcode E16 1FR for the entrance to the car park. You can also use the what3words app or go to the website, and enter the three word address /// for the car park entrance. For more information on what3words, please click here.

You can download our parking map which shows you the location of the car park. Please note that the access to the car park is only via Royal Victoria Dock Road or the A112.


ExCeL London have a number of disabled parking bays that are spread across the car park. Any vehicle displaying the disabled blue badge is still required to pay the car park charge.  

See car park map for more details. 

If you’re using satellite navigation please enter the postcode E16 1FR for the entrance to the car park. You can also use the what3words app or go to the website, and enter the three word address /// for the car park entrance. For more information on what3words, please click here.

If you have any questions or require more information, please email  

By Air

The closest airport to ExCeL London is London City Airport – 5 minutes by taxi and 15 minutes by DLR  

Travelling times from other London airports are approximately:  

  • London Stansted – 1 hour by car or taxi 1 hour 10 minutes by public transport 
  • London Gatwick – 1 hour 15 minutes by car or taxi. 1 hour by public transport 
  • London Heathrow – 1 hour 20 minutes by car or taxi. 45 minutes by public transport on the Elizabeth Line
  • London Luton – 1 hour 20 minutes by car or taxi. 1 hour 40 minutes by public transport 


ExCeL London has two onsite taxi ranks, located just outside the West and East entrances to the venue. 


There are cycle racks by the West entrance taxi rank and by the Aloft Hotel at the east of the venue underneath the stairway connecting Level 0 to Level 1.

There are 60 cycle racks in total. 

Food and Drinks

Food and drink will be available to purchase at retail units within the exhibition hall, serving tea, coffee and cold drinks, as well as a selection of sandwiches, salads, and other light bites. 

There are four water refill stations located by the East and West Entrances.


The cloakroom is in the west end of the venue on Level 0 by N4/S4 and one in the East end on Level 0. Cloakrooms are open during show hours only.  

The fee is £1 per item for coats and luggage. Please be aware the cloakroom cannot store cameras, laptops, or any other electronic devices. 


ExCeL London has free WiFi which is suitable for browsing, social media, and email. When you arrive at the venue, you will need to sign in to '_ExCeL FREE Wi-Fi' using a standard log in, or via LinkedIn, Facebook, or Twitter. 

Phone Charging

There are charge boxes for phones located East and West of the venue near the entrances.

The cost is £1.50 for 30 minutes and £2.00 for 50 minutes. 


The following is a list of accommodation near to or on site at ExCeL London. All are within around 10 minutes walk to the venue.  

  • Aloft London ExCeL  
  • DoubleTree by Hilton Hotel London ExCeL  
  • Crowne Plaza London-Docklands 
  • Good Hotel London 
  • Hampton by Hilton London Docklands 
  • Holiday Inn Express London Excel  
  • Ibis London Excel Docklands 
  • Ibis Styles London ExCeL 
  • Novotel London Excel 
  • Moxy London ExCeL  
  • Premier Inn London Docklands (Excel) Hotel 
  • Travelodge London Excel 
  • Sunborn London (Yacht Hotel).

You may also find the following link useful in making a booking

This list is for information purposes only. Guidelines Live and WebMD UK have no affiliation with any of these companies and this should in no way be seen as a recommendation. 

Our speakers 2024

Our partners, sponsors and exhibitors 2023

Guidelines Live is an educational event made possible by sponsorship from organisations including pharmaceutical companies. Sponsors have had no input into the agenda of the meeting unless through sponsored session(s) as indicated on the main programme. A list of all sponsors can be found here.


Quick links