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Visitors FAQs

Guidelines Live 2022

Location

When is Guidelines Live?

When is Guidelines Live?

Tuesday 19 November 2024: 08.30–17.30

Wednesday 20 November 2024: 08.30–16.30

See the agenda.

Where is Guidelines Live?

Where is Guidelines Live?

    ExCeL London (East entrance)
    Royal Victoria Dock
    1 Western Gateway
    Royal Docks
    London
    E16 1XL

Boulevard Entrance N9

Nearest DLR Station - Prince Regent

Access to ExCeL London can also be achieved via the Elizabeth Line to Custom House, however this will leave approximately 600m walk from the West entrance to Guidelines Live. For more information, click here.

How do I get to ExCeL London?

How do I get to ExCeL London?

ExCeL London is served by two public transport stations on the newly opened Elizabeth Line and the DLR. There are 3070 car parking spaces and excellent links to London City Airport.

On public transport from central London and mainline London terminals, Custom House station to the West of the ExCeL campus is served by the Elizabeth Line and the DLR.

Some visitors may find using the Elizabeth Line a quicker journey, however this may involve a walk of around 600m when arriving at Custom House, or a change on to the DLR for one stop, as this is at the opposite side of the ExCeL campus.

For a much shorter walk, we recommend alighting at Prince Regent station.  

For more information on planning your journey to ExCeL London click here.

Is there accommodation nearby?

Is there accommodation nearby?

Details of hotels within walking distance of ExCeL London can be found on the ExCeL website by clicking here.

We would strongly recommend you book accommodation before arriving in London.

Registration and attendance

Who can attend Guidelines Live?

Who can attend Guidelines Live?

Guidelines Live is open to all UK-registered healthcare professionals including GPs, nurses, pharmacists and those with an interest in developing and implementing guidelines.

You will be required to enter your relevant professional number (i.e. GMC, NMC, GPHC) during registration.

How much is the registration fee and what does it include?

How much is the registration fee and what does it include?

There is a registration fee of £99 payable on all bookings for Guidelines Live 2024. Early bird rate of only £29 available now.

This gives access to up to 48 hours of clinical content plus delegate resources.

The Guidelines Live team has arranged for a number of resources to be available to all delegates including: 

  • Guidelines in Practice: a special Guidelines Live supplement with content most relevant to sessions covered during the event
  • Guidelines: a special Guidelines Live supplement including new summaries and those most relevant to the sessions covered during the event 
  • Digital resources from the clinical sessions. 

The digital resources include a combination of:

  • Key learning points for each session
  • A session summary
  • A copy of the presentation slides 
  • Videos of independent sessions (available within 3 weeks of the conference)

These resources can be accessed using the link provided in a personal post-event email. This allows all delegates to review sessions they attended, but also access the sessions they missed. This post-event email will be delivered at the end of the second day.

To support your learning, the Guidelines Live team also provides a reflection record for you to download and use both during and after the conference. 

How do I receive my badge?

How do I receive my badge?

Two weeks prior to the event, a confirmation email will be sent to you containing your PDF ticket/badge from 24registrations@eventdata.co.uk address. Please check spam or junk folders, and if it still hasn’t arrived please email guidelineslive@webmd.net and we will sort this for you. You MUST PRINT AND BRING THIS WITH YOU to the show. If you lose your email or reference number, please go to the help desk at the show when you arrive.

I want to attend both days but I bought a single day ticket, what can I do?

I want to attend both days but I bought a single day ticket, what can I do?

If you have booked for only one day and wish to upgrade to attend both days, please contact the organisers at guidelineslive@webmd.net to discuss options.

How does Guidelines Live support your CPD?

How does Guidelines Live support your CPD?

Guidelines Live has received accreditation from the CPD certification service, which means that both the event itself and the resources it provides to you, our delegates, add further learning value in line with CPD guidelines. 

CPD can be claimed for up to 6 hours per day of attendance at Guidelines Live. In addition, CPD can be claimed for any extended learning completed using our digital resources. We have worked with the speakers from the independent sessions to help you transfer your learning into practice. The digital resources include a combination of:

  • Key learning points for each session
  • A session summary
  • A copy of the presentation slides 
  • Videos of independent sessions (available within 3 weeks of the conference)

These resources can be accessed using the link provided in your personal post-event email. This allows all delegates to review sessions they attended, but also access the sessions they missed.

To support your learning, the Guidelines Live team also provides a reflection record for you to download and use as a simple way to record and reflect on your learning during and after the conference. A link is available here to an interactive pdf provided by Medscape for Guidelines, Guidelines in Practice, and Guidelines Live extended learning. 

To further support your practice, exclusive supplements from Guidelines and Guidelines in Practice are available to all delegates; these include summaries and articles related to the clinical topics discussed by our expert speakers in the independent sessions. They are available via a QR code and in the digital resources post-event. 

At the end of the conference, all delegates will receive an email with instructions regarding how to access a certificate of attendance. A follow up email will then be sent out about a CPD certificate. This may take a few months to finalise pending verification from the CPD certification service. 

For any further queries, please email guidelineslive@webmd.net.

How do I receive my CPD certificate for attending Guidelines Live?

How do I receive my CPD certificate for attending Guidelines Live?

At the end of the conference, all delegates will receive an email with instructions of how to access their personalised CPD certificate confirming attendance at Guidelines Live 2023.

Claim CPD for attending sessions, reflecting on your learning, and sharing with your team.

What is the cancellation policy?

What is the cancellation policy?

If you need to change your booking, please contact us as soon as possible. We regret tickets cannot be refunded.

However, by contacting the organisers directly, you may be able to transfer your ticket to a colleague at no monetary gain or rollover your ticket to the next Guidelines Live event. Please email us at guidelineslive@webmd.net to request a transfer.

We will make no refund for non-attendance, whether in full or partial.

In very rare circumstances it may be necessary to cancel an event. In these circumstances, delegates will be informed as soon as possible, and all delegates will be offered a full refund or the chance to transfer to another date.

Facilities

Will there be a prayer room?

Will there be a prayer room?

Yes, there is a prayer room available at ExCeL London, it is accessible through the grey door next to the S9 entrance on the boulevard.

Is there anywhere that I can park?

Is there anywhere that I can park?

All onsite parking is pay and display, and costs £20 for up to 24 hours. ExCeL London is well served by public transport. Further information can be found here.

Is there disability access to the venue?

Is there disability access to the venue?

Ramps and lifts are available across the venue.

The accessible toilets are located at the following points:

  • Red blocks S9/S10
  • N10/N11 level 0
  • N4/S4, at the back of the North Halls
  • South Gallery level 2 and the dock edge on Level 0
  • Platinum Suite - levels 2 and 3
  • Prince Regent walkway
  • Level 0 East
  • Capital Suite level 2 and 3

Need more information in advance of your visit? Please contact info@excel.london.

Is there a cloakroom facility?

Is there a cloakroom facility?

There are 2 cloakrooms available at ExCeL London:

  • at the west end of the venue on level 0 by N4/S4 
  • at the east end on level 0. 

Cloakrooms are open during show hours only. 

Cloakroom locations

There is no charge to use these facilities for coats and luggage. Please be aware the cloakroom cannot store cameras, laptops or any other electronic devices. 

Is there free WiFi available?

Is there free WiFi available?

WiFi access is available at Guidelines Live 2023 free of charge. Please feel free to use the network "_ExCeL free Wi-Fi" 

Is lunch included?

Is lunch included?

Lunch is not included within the registration fee. There are retail catering outlets and dedicated seating areas available within the exhibition hall.

Partners, Sponsors and Exhibitors 2023

2023 Partners, sponsors, and exhibitors

Guidelines Live is an educational event made possible by sponsorship from organisations including pharmaceutical companies. Sponsors have had no input into the agenda of the meeting unless through sponsored session(s) as indicated on the main programme. A list of all sponsors can be found here.