Visitors FAQs

Guidelines Live 2022

Location

When is Guidelines Live ?

When is Guidelines Live ?

Tuesday 22 November 2022: 08.30–18.00

Wednesday 23 November 2022: 08.30–16.30

Where is Guidelines Live ?

Where is Guidelines Live ?

    ExCeL London (East entrance)
    Royal Victoria Dock
    1 Western Gateway
    Royal Docks
    London
    E16 1XL

Nearest DLR Station - Prince Regent

Boulevard Entrance S11

How do I get to ExCeL London ?

How do I get to ExCeL London ?

ExCeL London is served by two DLR stations. The easterly Prince Regent DLR Station is the most convenient for Guidelines Live. Typical travel times from mainline railway stations to ExCeL via the TfL network are:

        25-30 mins – London Bridge  

        30-35 mins – Charing Cross, Liverpool Street, Moorgate, Waterloo  

        35-40 mins – Euston, Kings Cross, Marylebone, St Pancras International, Victoria   

        40-45 mins – Paddington  

For more information on planning your journey to ExCeL London click here.

Is there accommodation nearby ?

Is there accommodation nearby ?

Details of hotels within walking distance of ExCeL London can be found on the ExCeL website by clicking here.

We would strongly recommend you book accommodation before arriving in London.

Registration

Who can attend Guidelines Live?

Who can attend Guidelines Live?

UK registered healthcare professionals including GPs, nurses, pharmacists and those with an interest in developing and implementing guidelines. You will be required to enter to your relevant professional number (e.g. GMC) during registration.
How much is the registration fee?

How much is the registration fee?

There is a registration fee of £99 payable on all bookings for Guidelines Live 2022.

Currently, you can save 70% on the standard fee by taking advantage of our early bird discount rate of £29.

What does the registration fee include?

What does the registration fee include?

The Guidelines Live team has arranged for a number of resources to be available to all delegates including: 

  • Guidelines in Practice: a special Guidelines Live supplement with content most relevant to sessions covered during the event
  • Guidelines: a special Guidelines Live supplement including new summaries and those most relevant to the sessions covered during the event 
  • Digital resources from the clinical sessions. 
How do I receive my badge?

How do I receive my badge?

On booking, a confirmation email will be sent to you containing your PDF ticket/badge. You MUST PRINT AND BRING THIS WITH YOU to the show. If you lose your email or reference number, please go to the help desk at the show when you arrive.

Facilities

Will there be a prayer room?

Will there be a prayer room?

Yes, there is a prayer room available at ExCeL London, it is accessible through the grey door next to the S9 entrance on the boulevard.
Is there anywhere that I can park?

Is there anywhere that I can park?

All onsite parking is pay and display, and costs £20 for up to 24 hours. ExCeL London is well served by public transport. Further information can be found here.
Is there disability access to the venue?

Is there disability access to the venue?

Ramps and lifts are available across the venue.

The accessible toilets are located at the following points:

  • Red blocks S9/S10
  • N10/N11 level 0
  • N4/S4, at the back of the North Halls
  • South Gallery level 2 and the dock edge on Level 0
  • Platinum Suite - levels 2 and 3
  • Prince Regent walkway
  • Level 0 East
  • Capital Suite level 2 and 3

Need more information in advance of your visit? Please contact info@excel.london.

Is there a cloakroom facility?

Is there a cloakroom facility?

Given the current COVID-19 situation we are unsure if there will be a cloakroom at this year’s event. We will release more information when we have it. 

However, in normal circumstances, there is a cloakroom available at ExCeL London, it is located in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0. Cloakrooms are open during show hours only. 

The fee is £1 per item for coats and luggage. Please be aware the cloakroom cannot store cameras, laptops or any other electronic devices. 

Is there free WiFi available?

Is there free WiFi available?

WiFi access is available at  Guidelines Live 2022 free of charge. For the username and password please ask at the information desk. 
Is lunch included?

Is lunch included?

Lunch is not included within the registration fee. There are a number of retail catering outlets and a dedicated seating areas available within the exhibition hall.

Additional

What is the cancellation policy?

What is the cancellation policy?

If you need to change your booking, please contact us as soon as possible. We regret tickets cannot be refunded.

However, by contacting the organisers directly, you may be able to transfer your ticket to a colleague at no monetary gain or rollover your ticket to the next Guidelines Live event. Please email us at guidelineslive@mgp.co.uk to request a transfer.

We will make no refund for non-attendance, whether in full or partial.

In the very rare circumstance it may be necessary to cancel an event. In these circumstances, delegates will be informed as soon as possible, and all delegates will be offered a full refund or the chance to transfer to another date.

How do I receive my CPD certificate for attending Guidelines Live?

How do I receive my CPD certificate for attending Guidelines Live?

At the end of the conference, all delegates will receive an email with instructions of how to access their personalised CPD certificate confirming attendance at Guidelines Live 2022.

Claim CPD for attending sessions, reflecting on your learning, and sharing with your team.

I want to attend both days but I bought a single day ticket, what can I do?

I want to attend both days but I bought a single day ticket, what can I do?

If you have booked for only one day and wish to upgrade to attend both days, you can do so by payment of a £20 fee. Please contact the organisers directly to arrange this.